![]() ![]() And if nothing is helping to restore speeds, contact your internet provider to find out what’s wrong. If your speeds are consistently a lot lower than what you’re paying for, check out the internet speed troubleshooting tips below. Keep in mind that evening and weekend speeds might be slower. Internet speeds often vary throughout the day, so test your internet speed several times during the day to get a good indication of the average speeds you’re getting from your internet provider. It could be caused by something on your end or on the internet provider’s end. If your internet isn’t delivering speeds close to advertised speeds, find out what’s causing the problem. That’s why you’ll see internet companies advertising “speeds up to.” Most providers deliver speeds close to what they advertise-although speeds aren’t actually guaranteed. So, before you call your internet company to complain about slow internet, take a one-minute internet speed test. Fiber, however, is faster than cable, and delivers better upload bandwidth.Are your internet speeds as fast as what you’re paying for? It’s easy to check up on what speeds your internet provider is actually delivering to your home. Cable is one of the fastest ways to get Internet currently, and is much faster than DSL, dial-up, Satellite, and most fixed wireless Internet providers. WOW! is a cable Internet provider, meaning they use cable TV wires to deliver your Internet and TV service. For the rest of us, anything under 100ms will be more than sufficient to feel “instant.” WOW! Cable Network Speeds For WOW! Customers who mostly care about Internet performance for gaming, 50ms or less is desirable. Latency measurements in the 50–100ms range are normal for WOW!, although they may go as low as 30ms in some areas. “Latency” is the measure of how long it takes for a request to a website to come back to your home network - you can think of it as a measurement of “lag.” Laggy Internet connections can still be fast. WOW! Has high latency in general, which makes it a good choice for gamers in particular. This is common with cable providers, since most users need a lot of download speed for streaming Netflix and videos, but only use upload bandwidth occasionally for activities like online gaming and Skype. WOW! Download speeds are generally several times faster than their upload speeds. However, this isn’t the only speed that matters - all Internet connections have to do uploads as well. When you see WOW! Internet plans advertised on their site, they are categorized by download speed. WOW! Download Speeds vs WOW! Upload Speeds These “dud” tests get rolled into the averages, which is why we frequently cite 90th percentile averages elsewhere on BroadbandNow. Often, the issue is with their WiFi router or a similar home networking issue. This is because speed tests are frequently run by customers who are having issues with their connection. WOW! Speed averages tend to be lower than what you’ll experience as an actual customer. The speed test database used on BroadbandNow is M-Labs, the same speed test tool used to test Internet connections via Google search. The WOW! Speed test results and averages on this page a drawn from thousands of IP-verified WOW! customers. ![]()
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